Testimonials

The male receptionist they have was great but the philipino lady with the thick accent they got following up/scheduling the appointments is an absolute nightmare to deal with. Called me twice and both times, 30-40secs mid conversations she would just “ok thank you” and hang up the call. I would try to call her back and would get sent to voicemail. I’m sure they record their calls, they should review her conversations because god knows how many other clients she’s lost the company.

I called Wick's with an urgent electrical problem at my home on a Friday. I couldn't be happier with the service I received from Steve, Cathy and Dre at Wick's. They went out of their way to make sure my house had power and above all is safe to have the power on. The team at Wick's are friendly, professional, helpful and do a great job. I was also pleasantly surprised at their very reasonable pricing for an end of the week urgent callout. Wick's will be my first call for any electrical issues I have and I will be happily recommending them to my friends and family.

We hired Wicks Electric to upgrade the electrical panel and rewire the entire system in our newly renovated house in Vancouver. From start to finish, their crew was professional, punctual, and highly skilled. They handled all permits and inspections without delays, and the workmanship was top-tier. The upgraded panel and modern wiring gave us peace of mind and brought everything up to current code. Highly recommend Wicks Electric for any residential electrical work—these guys are experts.

Awesome Experience!! We had the Wicks team work on our new CNC machine. There team was very knowledgeable, professional, and completed the work in the time quoted. Will definitely use them for our next Project. 13/10!

I just got bathroom fan replaced by them but not happy at all because of false advertisements from them. Good: Actual service done was good except one problem (details below), Emilio was quick, and showed me voltage from wire was still running and fan just needed replacement. He was very quick and overall, it only took less than an hour, both initial visit to diagnose problem and installing new fan. Bad: They mentioned this in email: "Just a quick reminder that our electrician will arrive with boot covers to keep your space clean. We’ll also bring a vacuum to ensure we leave the place cleaner than when we arrived." Which is completely wrong, as electrician we had did not bring boot cover, didn't take his shoes off, didn't bring vacuum, left the place way dirtier than when he arrived. Awful: They also had this on their Email: "We are transparent about our rates and have no hidden fees; this means no truck charge, fuel charge, tools charge, or other common hidden charges we see in the industry." However they charged me for 3hrs of labour because of his travel time to my place and to pick up the fan, and I live 20mins away from their office. So technically correct, they did not have hidden fee, but they'll charge you extra labour hours for electrician's travel time (as mentioned above, actual labour was less than an hour) I would not recommend them and avoid them if you can.

The whole team at Wicks are professional, timely, and great to work with. Our experience has been nothing but positive. Thank you!

Despite the many good reviews, I did not have the best experience with Wicks. Pros: punctual, friendly, and polite... but then the pros end there Cons: poor work that needed fixing by another company Unfortunately when I hired Wicks to install a couple of bathroom fans for me the work was not done well, and ultimately I had to remove the fans myself and hired a different company to complete the work properly. Disappointed that despite the fact the person they sent was extremely friendly, that person also failed to check their own work before leaving (and damaged the drywall as well). Because of this I did not trust Wick's to fix this issue and went with Vancity Electric instead who did an excellent job.

Had a great experience with Wicks Electric- they were on time, did the work exceptionally well, very polite, professional and helpful. Let me know the time it would take and the cost in advance. Would highly recommend them Faye W