Testimonials

I've used Wicks 3 or 4 times over the past few years. Always professional and excellent service. Thanks Emilio for fixing our issue, and to the whole team for great service!

Very prompt and accommodating, resolved our malfunctioning bathroom fan issues quickly.

Despite the many good reviews, I did not have the best experience with Wicks. Pros: punctual, friendly, and polite... but then the pros end there Cons: poor work that needed fixing by another company Unfortunately when I hired Wicks to install a couple of bathroom fans for me the work was not done well, and ultimately I had to remove the fans myself and hired a different company to complete the work properly. Disappointed that despite the fact the person they sent was extremely friendly, that person also failed to check their own work before leaving (and damaged the drywall as well). Because of this I did not trust Wick's to fix this issue and went with Vancity Electric instead who did an excellent job.

I received an unsolicited newsletter from this business for a reishi mushroom supplement promotion. When I complained, Adam apologized and explained an error from their end. He then removed me from their email list. Thanks.

Had a great experience with Wicks Electric- they were on time, did the work exceptionally well, very polite, professional and helpful. Let me know the time it would take and the cost in advance. Would highly recommend them Faye W

Every electrician Wicks has sent to our co-op has been extremely competent and great to deal with. I highly recommend them to anyone needed electrical work done.

I just got bathroom fan replaced by them but not happy at all because of false advertisements from them. Good: Actual service done was good except one problem (details below), Emilio was quick, and showed me voltage from wire was still running and fan just needed replacement. He was very quick and overall, it only took less than an hour, both initial visit to diagnose problem and installing new fan. Bad: They mentioned this in email: "Just a quick reminder that our electrician will arrive with boot covers to keep your space clean. We’ll also bring a vacuum to ensure we leave the place cleaner than when we arrived." Which is completely wrong, as electrician we had did not bring boot cover, didn't take his shoes off, didn't bring vacuum, left the place way dirtier than when he arrived. Awful: They also had this on their Email: "We are transparent about our rates and have no hidden fees; this means no truck charge, fuel charge, tools charge, or other common hidden charges we see in the industry." However they charged me for 3hrs of labour because of his travel time to my place and to pick up the fan, and I live 20mins away from their office. So technically correct, they did not have hidden fee, but they'll charge you extra labour hours for electrician's travel time (as mentioned above, actual labour was less than an hour) I would not recommend them and avoid them if you can.

Exceptional customer service and quick response. Had a very old rusty outdoor GFCI replaced. Service all round was a 10/10. I will definitely contact Wicks in the future for any electrical work.

Great experience with Wicks Electric. Communication with the Administrator was clear and timely and our electrician, Emilio, was efficient, thorough, informative and respectful of our space. Will definitely use Wicks Electric moving forward.

Steve was excellent in figuring out my 3 way switch problems. He explained to me what the issue was and corrected the problem. Incredibly professional and confident. Special thanks to Cathy for organizing things and being responsive to my inquiry.

Adam and Tyrone were fantastic to work with! We will definitely use them again.

I had an emergency electrical problem with my main box. Rosanne was quick to diagnose and solve the same morning I called. She is an amazingly professional. I would recommend her at any chance for electrical work. My rating is 10/10.

We hired Wicks Electric to upgrade the electrical panel and rewire the entire system in our newly renovated house in Vancouver. From start to finish, their crew was professional, punctual, and highly skilled. They handled all permits and inspections without delays, and the workmanship was top-tier. The upgraded panel and modern wiring gave us peace of mind and brought everything up to current code. Highly recommend Wicks Electric for any residential electrical work—these guys are experts.

We had a great experience with Wicks Electric. Starting with the initial phone conversation and email thread, I felt really comfortable with the process and all the costs were very transparent from the get-go. When the technician Liam came out, he was very prepared with the potential parts he needed to fix a wonky three-way switch, and patiently answered our questions. I’d be happy to use their services in the future.

Brandin was a consummate professional and everything in the entire process of working with Wicks was seamless from the first call to the last wire. I will continue to refer their services to my network. 5 Star!

The male receptionist they have was great but the philipino lady with the thick accent they got following up/scheduling the appointments is an absolute nightmare to deal with. Called me twice and both times, 30-40secs mid conversations she would just “ok thank you” and hang up the call. I would try to call her back and would get sent to voicemail. I’m sure they record their calls, they should review her conversations because god knows how many other clients she’s lost the company.