Testimonials

I've used Wicks Electic's services a couple times now and every time has been absolutley brilliant. Incredibly knowledgeable, friendly technicians who really go the extra mile. My last tech, Adam, solved a number of issues I didn't even know I had relating to my dimmer set up and some phantom powered cables in the wall from a previous owner. I'll definitely be using Wicks again. So good to find a business that really cares about the work. Thank you!

The male receptionist they have was great but the philipino lady with the thick accent they got following up/scheduling the appointments is an absolute nightmare to deal with. Called me twice and both times, 30-40secs mid conversations she would just “ok thank you” and hang up the call. I would try to call her back and would get sent to voicemail. I’m sure they record their calls, they should review her conversations because god knows how many other clients she’s lost the company.

Quick and easy

Great experience with Wicks Electric. Communication with the Administrator was clear and timely and our electrician, Emilio, was efficient, thorough, informative and respectful of our space. Will definitely use Wicks Electric moving forward.

I just got bathroom fan replaced by them but not happy at all because of false advertisements from them. Good: Actual service done was good except one problem (details below), Emilio was quick, and showed me voltage from wire was still running and fan just needed replacement. He was very quick and overall, it only took less than an hour, both initial visit to diagnose problem and installing new fan. Bad: They mentioned this in email: "Just a quick reminder that our electrician will arrive with boot covers to keep your space clean. We’ll also bring a vacuum to ensure we leave the place cleaner than when we arrived." Which is completely wrong, as electrician we had did not bring boot cover, didn't take his shoes off, didn't bring vacuum, left the place way dirtier than when he arrived. Awful: They also had this on their Email: "We are transparent about our rates and have no hidden fees; this means no truck charge, fuel charge, tools charge, or other common hidden charges we see in the industry." However they charged me for 3hrs of labour because of his travel time to my place and to pick up the fan, and I live 20mins away from their office. So technically correct, they did not have hidden fee, but they'll charge you extra labour hours for electrician's travel time (as mentioned above, actual labour was less than an hour) I would not recommend them and avoid them if you can.

We had a great experience with Wicks 5 years ago when getting some renovations to my newly purchased property. We recently had to move into a larger place and needed some electrical work done yet again. The quality of work that was done by the electricians 5 years ago and now today (between both Brandin and Andre) was fantastic. They had clear communication, very personable, and did great quality work that we are pleased with. They were happy to answer several general questions I had as well. Should we need additional electrical work done we'll be coming back.

I've used Wicks 3 or 4 times over the past few years. Always professional and excellent service. Thanks Emilio for fixing our issue, and to the whole team for great service!

I called Wick's with an urgent electrical problem at my home on a Friday. I couldn't be happier with the service I received from Steve, Cathy and Dre at Wick's. They went out of their way to make sure my house had power and above all is safe to have the power on. The team at Wick's are friendly, professional, helpful and do a great job. I was also pleasantly surprised at their very reasonable pricing for an end of the week urgent callout. Wick's will be my first call for any electrical issues I have and I will be happily recommending them to my friends and family.

We had a great experience with Wicks - good communication with Marianne to get the appointment set up and Liam was great and resolved all the issues we had

Brent did a great job installing our fixtures—quick, professional, and everything looks perfect.

Exceptional customer service and quick response. Had a very old rusty outdoor GFCI replaced. Service all round was a 10/10. I will definitely contact Wicks in the future for any electrical work.

Service to my business was really fast and friendly. I will use them again.

Initial email communication was great. Informative quick responses. The electrician Liam was friendly & knowledgeable. We are very happy with the completed work.Thank you!

I received an unsolicited newsletter from this business for a reishi mushroom supplement promotion. When I complained, Adam apologized and explained an error from their end. He then removed me from their email list. Thanks.

Steve was excellent in figuring out my 3 way switch problems. He explained to me what the issue was and corrected the problem. Incredibly professional and confident. Special thanks to Cathy for organizing things and being responsive to my inquiry.

We hired Wicks Electric to upgrade the electrical panel and rewire the entire system in our newly renovated house in Vancouver. From start to finish, their crew was professional, punctual, and highly skilled. They handled all permits and inspections without delays, and the workmanship was top-tier. The upgraded panel and modern wiring gave us peace of mind and brought everything up to current code. Highly recommend Wicks Electric for any residential electrical work—these guys are experts.