Wicks Electric Saves The Day

Mark: Hi, it’s Mark from Top Local Lead Generation, we’re here with Adam Wicks of Wicks Electric in Vancouver; they’re Vancouver’s highest rated electrical contractor, Adam’s also the winner from BC Business Magazine of Top 30 Under 30 in BC. How are you doing Adam?

Adam: Very well Mark, good morning, how are you?

Mark: Good, so we’re going to talk about you guys riding to the rescue a little bit, a client called their electrical contractor who’d been paid, bailed after failing inspection, tell us the story.

Adam: That’s correct Mark, yeah this has happened a few times actually where an electrical contractor gets paid for a project, it goes to inspection, fails the inspection, and then kind of goes MIA so the client is having a tough time getting in touch with this specific contractor so they ended up doing a Google search, they found us on Yelp as you mentioned, we’re the number one contractor on there so they found us on Yelp, gave us a shout, we came in, we found a number of deficiencies, there’s been a lot of electrical code changes recently and I don’t think this specific contractor was up to date on those changes so we came through, did a walk through with the client and advised them of changes that needed to be made and even though it was a bit of a stressful situation for the client, a few days later we had them a new proposal set, a minimal amount of work but you know, a fair bit that the other electrical contractor missed but we provided a clear clean cut estimate, they approved it, they’re happy with the pricing, we returned, finished the project, we had a re-inspection and we passed and we’ve added another client testimonial to the list, so now things have been smoothed out.

Mark: So what do you think the difference was, how can someone protect themselves from this happening?

Adam: Yeah, that’s a good question, I think the important thing with electrical contractors is to look for accreditations such as GVH which is the Greater Vancouver Home Builders and RenoMark which are two associations we’re part of. With the RenoMark particularly, there’s a set of standards and guidelines that you have to sign off on if you want that RenoMark stamp. We’ve been a RenoMark contractor for about three years now so one of the many items on there is the two year warranty where a lot of contractors if any only offer a one year, there’s also a specific set of very high industry meeting standards you must abide by and so I would say looking for those type of accreditations in contractors is definitely, is definitely important.

Mark: So if you’re looking for an electrical contractor you can trust who will get the job done and at a fair price, with great service and a bunch of real hunky looking dudes, the guys to call are Wicks Electric 604-765-8439 or info@wickselectric.ca, check out their website wickselectric.ca Thanks Adam.

Adam: That’s correct Mark, have a good Friday, see you next week. Thanks a lot.